To enhance citizens’ well-being, we need to put citizens’ needs in front. And we need to focus on softer technology prioritizing flexibility, adaptability, and people-first approaches. How can digital engagement platforms help foster strong, inclusive communities and how can we better leverage emotional intelligence as a crucial foundation for decision-making and design?

https://stagingwww.smartcityexpo.com/agenda/designing-future-cities-empathy-and-emotional-intelligence-at-the-core/